LI-TS1

Sonic Equipment is part of Demant, a global organisation specialising in hearing health. Sonic has been manufacturing and distributing high quality hearing instruments and is proud that its success has been based on advanced technology, superior product quality, professionalism, and impeccable customer service.
An exciting opportunity for a dedicated Administration Assistant is now available at our Nundah QLD office. Your role will be to focus on providing quality administrative support and exceptional customer service while maintaining professional relationships and managing our internal/external customer expectations.
You will be working 9am-5pm Monday-Friday

KEY ACCOUNTABILITIES

Super User in our CRM and Navision system
Manage and ensure data accuracy and integrity in CRM system and Navision system
Providing a high level of customer service, to ensure all enquiries are responded to in a professional and timely manner with accuracy
Timely processing of customer orders
Order and despatch supplies (hands on) as part of the Customer Service Team
Create and match invoices
Interact and organise freight Australia wide and internationally
Liaise with suppliers overseas and domestically
Maintain warehouse and inventory stock levels
Light physical labour, packing and unpacking of medical equipment

EXPERIENCE & KNOWLEDGE

Use of Navision/Sales Force or other CRM and ERP systems (desirable)
Previous Customer Service/Administration experience (essential)
Warehouse / Inventory control experience (desirable)
Proficient knowledge & skills of Office Word, PowerPoint, Excel, Adobe etc.
Proficient knowledge of Computer software/programs

Responsibilities

Please refer the Job description for details