Administration and Customer Service Officer (Youth Services) at Wyndham City Council
Hoppers Crossing, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

78402.48

Posted On

10 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Hours per week: 38
Remuneration: Band 4 salary from $78,402.48 per annum plus superannuation and a fortnightly RDO
Location: Hoppers Crossing based

Responsibilities

Wyndham City is seeking an Administration and Customer Services Officer to provide efficient and effective administrative and on-site customer service for service users and tenants to support the delivery of youth services at the Hoppers Crossing site.
This position is part of the Youth Services unit and contributes to the capacity of youth facilities and spaces to meet the needs of young people and tenants through strong customer service and active teamwork.
The role will provide administrative support to the Youth Services unit and tenants, coupled with reception support and customer service for the facility, handling enquiries, in an efficient, courteous and professional manner, whilst performing duties maintaining the facility booking system and other relevant systems. The Administration and Customer Services Officer is usually the first point of contact with public. As such it is essential that they are pleasant, courteous, highly professional and able to interact with a wide and diverse customer group.
The Administrative and Customer Services Officer will work proficiently in a fast-paced environment, and collaboratively with Council staff, including the Youth Services team, external hirers and tenants of the centre.

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