VOLUNTEER REQUIREMENTS

We are looking for volunteers who

• Have strong administrative skills
• Have experience of working in an office environment
• Have strong IT skills, including the ability to use Microsoft Word, Outlook and Excel
• Have excellent interpersonal and communication skills
• Have experience of communicating in a professional capacity via telephone, email and in person.
• Are friendly and approachable, whilst also able to maintain professional boundaries
• Have strong attention to detail
• Are able to work well as part of a team
• Are able to work independently and use own initiative
• Are able to lift and carry boxes, equipment and resources
• Are able to climb multiple flights of stairs
• Are able to follow Candlelighter’s policies and procedures.

We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this particular role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

PURPOSE OF THE ROLE AND KEY ACTIVITIES

Candlelighters needs to fundraise £2million every year to continue providing services to families. The Administration and Office Support Volunteer provides crucial administrative and office support to the Fundraising Team and is central to helping the team raise the money we need to continue supporting children and families affected by childhood cancer in Yorkshire.