Post: Administration & Operations Co-ordinator
Salary: £24,000 - £30,000
Hours: Full-time, 37.5 hours per week.
Location: Office based - Move More, Carrant House, Teddington Hands, Evesham Road, GL20 8NE
Reports to: Deputy CEO

PURPOSE

To provide high-quality administrative, organisational, and logistical support across Move More’s programmes, events, and operations. The role ensures coaches, resources, and facilities are effectively coordinated; customer and partner enquiries are handled professionally; and organisational records, assets, and governance documents are maintained to a high standard — enabling Move More to deliver impactful services to the community.

MAIN DUTIES

• Deliver friendly, efficient customer service by handling phone calls, responding promptly to email enquiries, and managing bookings, including amendments.
• Schedule and allocate coaches to sessions, ensuring timetables are accurate, clearly communicated, and supported by all necessary logistics, including venues and travel arrangements.
• Support the planning and delivery of charity campaigns, events, training courses, and CPD opportunities by managing bookings, coordinating resources, preparing evaluation forms, and overseeing logistics.
• Provide administrative support across a range of Move More programmes to ensure smooth and effective delivery.
• Maintain accurate and up-to-date records, contact lists, and files for all Move More activities.
• Oversee the upkeep of Move More assets, including vehicles, equipment, and buildings, ensuring they are well maintained, serviced, and repaired as required, with vehicles MOT-tested on schedule.
• Maintain and update key governance documents to ensure compliance and good practice.
• Provide HR administrative support including job postings, interview scheduling, onboarding processes, and Safer Recruitment checks.
• Organise and support meetings by taking accurate minutes, managing calendars, and coordinating arrangements with internal and external stakeholders.
• Demonstrates strong prioritisation skills and consistently meets deadlines in a fast-paced environment.
• Undertake any other duties commensurate with the level and nature of the role, as required to support the work of Move More