ABOUT US

For over 40 years, CraigCare has been delivering clinical and relationship-based care that connects and enriches the lives of all of our residents, every single day.
Our Vision is for older people to be connected to their community through wellness and excellent customer service.
Our Mission is to care for our residents in a manner which enhances their quality of life within the community that they belong. We achieve this by providing the highest standard of aged care at all times which is delivered with honesty, warmth and respect.
Our values guide everything we do on a daily basis and it is these values that makes CraigCare the trusted aged care provider it is today.

ABOUT YOUR ROLE:

• Permanent full-time – Sunday to Thursday (weekend penalties apply)
  The Administration and Roster Officer role provides support to all functions within the Home while also working autonomously with initiative. Managing some of our candidates will also form part of your role which is supported by our centralised recruitment system. You will also complete numerous administrative tasks are completed. You will be a key support to the Home Manager in completing varied number of tasks.

WHAT YOU WILL DO:

• Provide high level of customer service to our residents, families and employees
• Contribute to the administration team and the broader leadership team
• Manage the cloud based roster and employee queries – includes leave and follow up
• Provide compliance support for audit areas and HR requirements
• Manage candidates and interviews to support our Home Manager

WHAT YOU BRING TO THE ROLE:

• Strong ability to manage the roster for the Home, process leave and staff follow up
• Ability to manage candidates through their compliance and onboarding stage
• High energy, friendly, flexible and understanding attitude to assist our residents, families and employees
• Ability to effectively deliver on competing priorities and continuous improvements
• Provide great customer service to our residents and their families
• Strong understanding of basic Microsoft Suite programs
• Experience in Aged Care essential with 2+ years with rostering
• Provide NDIS clearance, right to work