WORK AT HANOVER

You’ll find a range of disciplines at Hanover, whether you’re a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers.

As an Admin Assistant (Care) you will provide high quality, organisational and administrative support to the Service. As this is a permanent post you’ll be working with us 17.5 hours per week over 5 days per week with the opportunity to become flexible, this can be discussed at interview stage.
Main Responsibilities

You’ll be the Administrative Assistant at our Linkwod View based , Elgin. At the heart of our team, handling a range of administrative activities to ensure smooth continuation of service by:

• Ensure effective and efficient clerical provision to staff and customers.
• Demonstrate excellent customer service skills whilst promoting the service.
• Provide support whilst being discreet and sensitive to customers’ needs.
• Ensure and monitor contract invoicing and payments within the service.
• Interact with customers providing front-line, face-to-face support.
• Work to set deadlines and parameters to maintain service KPIs.
• Plan and exercise conscious control of time spent on specific activities, to increase efficiency and productivity.