Job Introduction
Working directly with our multi disciplinary team you will assist the administration team with daily tasks, demonstrate excellent IT and workload management skills, provide exceptional customer service skills on reception and over the phone, order and take deliveries, and flexibility in supporting other teams and administration assistants.

THIS ROLE IS PART TIME (14.5 HOURS PER WEEK), FIXED TERM FOR 12 MONTHS.

Main Responsibilities

To be successful in this role, you will be required to fulfill the following key requirements:

• To undertake reception duties, including updating patient’s personal details and organising follow-up appointments or add patient to an outpatient waiting list following a standard operational procedure.
• To create, update and amend patient case notes as required, particularly in respect of ensuring all patient demographics are accurate as required.
• To ensure telephone enquiries are dealt with in a polite and courteous manner.
• Support with negative results and patient communication.
• Undertake photocopying, facsimiles, email, memo requests and basic ad-hoc copy typing if required.
• Maintain a filing system for any hard copy records, ensure electronic records are maintained in line with local policy and guidelines.
• Sort and distribute and action incoming mail if required.
• You will be required to work across a multiple of location throughout Cheshire West and Chester that includes but not limited to: Chester, Ellesmere Port, Northwich, Winsford, Neston and Blacon

PLEASE SEE THE ATTACHED JOB DESCRIPTION FOR A FULL LIST OF JOB RESPONSIBILITIES.

The Ideal Candidate

We are looking for candidate who meets the following criteria:

• Has a full driving licence and access to a car
• Recent experience working in an administrative or customer service role
• Familiar with IT systems
• Has worked in the NHS / healthcare (desirable)