• Great entry level role for someone who is looking to gain experience in a corporate environment
• A very warm, engaging and sociable team
• Join a global company with a great culture

IF YOU DON’T HAVE EXPERIENCE IN ADMINISTRATION, PLEASE APPLY ANYWAY – WE ARE WANTING SOMEONE WITH A GREAT ATTITUDE, WHO IS WILLING TO LEARN ON THE JOB, WHERE YOU WILL BE WELL SUPPORTED BY A WARM AND ENGAGING TEAM.

We are seeking an enthusiastic junior Administrator to support our Gold Coast team. The successful candidate will have the opportunity to add an enormous amount of value to the day-to-day, efficient running of the team and will gain satisfaction from seeing your hard work make a difference.
This can be a great entry-level role for someone who possesses a great attitude and is a “learn-it-all”; potentially suitable for a school leaver; a university graduate looking for their first “corporate” job; or a receptionist looking to get their foot in the insurance “door.”
This is a fast-paced and dynamic role, where you will be the first point of contact and will see you provide exceptional customer service through channelling the queries through to the correct stakeholders and/or resolving the query at first contact.
Please note that the internal position title is Administration Assistant.

KEY RESPONSIBILITIES

• Be the main point of contact for all administrative requirements
• Efficient and accurate entry of data
• Update Claims Management System as required
• Confidently navigate and source information from multiple internal systems and reference materials
• Clear and concise written and verbal communication
• Answer incoming calls promptly and responding to client & insured queries via telephone and email
• Liaise and build rapport with internal and external key stakeholders
• Archive files and retrieve files from archive on request
• Supporting the team through general administration and paymentsWork effectively within a team environment by assisting fellow team members, sharing information and supporting the team to achieve its targets