• Position: Administration Assistant
• Reporting to: General Manager
• Department: Administration
• Location: Geebung
• Job Type: Full Time
• Salary: $30 - $40/Hr + Super
• Performance Pay: Yes
• Job Status: CLOSED
• Requirements (expected proficiencies):
• Excellent communication skills across all platforms (phone, email, in-person, chat)
• Detail Oriented with the ability to demonstrate a keen eye for errors and omissions
• Proven experience working collaboratively as part of a team to achieve sales targets and KPI’s
• Experience in various software and familiarity with computers & technology in general
• Inventory management ensuring that necessary supplies are consistently available

EVERYONE YOU KNOW, KNOWS YOU HAVE A PLACE FOR EVERYTHING

• Every year we help dream, design & build over 3000 special events for our clients so it goes without saying that you are meticulous, resourceful and can work as part of a team or by yourself.
• You love to work with a detailed set of processes, follow them precisely and get the job done right every time.
• You have a thorough understanding of customer service, bookings, event planning and organising every last detail so that our set up crews can deliver the job on time, every time and as requested.

BUT WAIT! THIS JOB’S NOT FOR EVERYONE…HERE’S WHO WE WANT:

• Results Only: At the end of the day, it’s the result that matters. Not the fluff in between. We only have one opportunity to do it right in this industry so the end result is all that counts
• Be Energetic: We’re in a fun industry! People are partying, people are looking for a good time so it goes without saying that we need to be a happy, energetic and enjoyable crew
• Responsive & Efficient: Our growth to date and our future growth is defined by this one value. In today’s world, everybody wants everything NOW, so the more responsive & efficient we are in doing so, the better we can serve our party goers.
• Do it Right The First Time: This comes back to your OWN personal values. Wanting to grow, wanting to achieve and wanting to deliver an exception product or service…the first time
• Be Accountable: Things will go wrong…things will get messed up but there’s no point in blaming others. Take accountability and responsibility for your actions so that you can learn from the lessons of your mistake(s) and do better next time
• Kaizen mindset: We share a commitment towards continuous small improvements so that we can make our tomorrows better than our todays.

• Answering phone, email, and live chat inquiries promptly and professionally
• Creating, editing and reviewing quotes, contracts, delivery routing, and rosters for accuracy
• Collaborating with the team to achieve sales targets and KPIs
• Liaising with Operations and Warehouse crews to ensure a seamless delivery process
• Managing consumable re-ordering for optimal inventory levels