OVERVIEW

We are a fast-growing renewable energy installation company specialising in solar PV, battery storage, and other sustainable energy solutions. Our mission is to help homes and businesses reduce their carbon footprint and energy costs while delivering outstanding service from start to finish.
We are seeking a highly organised and proactive Office Administrator to support the day-to-day running of our office and operations. You will play a vital role in ensuring smooth communication between teams, efficient handling of administrative tasks, and exceptional customer service for our clients.

REQUIREMENTS

• Previous experience in an administrative or office-based role (experience in the renewable energy or construction sector desirable but not essential).
• Strong organisational skills with excellent attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
• Ability to multitask and prioritise workload in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Problem-solving mindset and proactive approach to tasks.

• Manage incoming calls, emails, and correspondence, ensuring prompt and professional responses.
• Schedule and coordinate site surveys, installations, and maintenance visits.
• Maintain and update company records, databases, and CRM systems.
• Prepare and issue quotes, invoices, purchase orders, and other business documents.
• Track project progress, liaising with installation teams, suppliers, and clients to keep timelines on track.
• Assist with compliance documentation, including health & safety records, MCS paperwork, and regulatory submissions.
• Handle customer queries and aftercare requests, escalating where necessary.