Your New Company:
Elite Electronic Systems is a leading provider of high-quality electronic manufacturing services. With a commitment to excellence and innovation, we serve a diverse range of industries, including medical, automotive, and industrial sectors. Our team is dedicated to delivering superior products and exceptional customer service.
As our next Administration Assistant within Customer Services you will manage day-to-day customer service tasks, including customer orders, deliveries, stock placement, and providing support to the wider team.

KEY REQUIREMENTS:

· Knowledge and experience of working with an MRP system.
· Solid working knowledge of MS Office packages, particularly Excel.
· Experience in a fast-paced customer service environment.
· Understanding of financial decision-making.
· Proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing, and MS Office.

· Act a first point of contact for Customers
· Compile reports and maintain records.
· Expedite orders through internal and external liaison.
· Direct customer feedback to relevant departments.
· Report and record customer complaints, delivery failures, and returned loads.
· Assist with investigations where required.
· Perform other general administrative duties as required.