Ready for a fresh start in the new year? We’re looking for a friendly, organised and enthusiastic administration assistant to join our team!

If you love working with people, enjoy keeping things organised and want to be part of a welcoming, supportive team, this could be the perfect opportunity for you.

About the Role

This is a part-time position offering 25 hours per week, with the following roster:

• Monday: 7:00 am – 12:30 pm
• Tuesday: 7:00 am – 12:30 pm
• Wednesday: 2:00 pm – 7:00 pm
• Thursday: 7:00 am – 12:00 pm
• Friday: 7:00 am – 11:00 am

We’re hoping to organise a few training sessions in November and December 2026 to help you get familiar with our team, systems and daily processes before officially starting on Monday 4th January 2027.

Key responsibilities

• Greeting patients and providing friendly, professional customer service
• Managing appointments, bookings and cancellations
• Answering phone calls and responding to patient enquiries
• Processing payments and managing patient accounts
• Liaising with physiotherapists and supporting the clinical team
• Maintaining accurate patient records and administrative documentation
• Keeping reception and the clinic environment organised and welcoming
• Assisting with general day-to-day administrative tasks

About you

• Excellent communication and interpersonal skills
• Organised, reliable and strong attention to detail
• Enjoys working with people and providing outstanding customer service
• Able to multitask and work efficiently in a busy clinic environment
• Confident using computers and learning new software
• Can work independently while also being a supportive team member
• Comfortable with early morning starts and evening finishes
• Previous experience in reception, administration or a healthcare setting would be an advantage, but a positive attitude and willingness to learn are just as important

What we offer

• A friendly, supportive and welcoming team
• A varied role in a rewarding healthcare environment
• Consistent part-time hours across five days
• The opportunity to make a positive difference to our patients' experience
• If you think you’d be a great fit for our team, we’d love to hear from you!