Job Role – Administration Assistant
Department – Administration
Reporting to – Office Manager
Monday to Friday – 8am to 5.30pm (37.5 hours p/w)
We are looking for an Administration Assistant to join our team on a permanent basis to help support all business functions.
You will work closely alongside all departments, and managers, in a variety of tasks and responsibilities, with the core focus being on helping support the smooth running of the centre in Gatwick, and exam invigilation.

Your duties/responsibilities will include, but are not limited to:

• Set up, and invigilation of, computer-based exams in the Gatwick centre.
• Opening and closing of the Gatwick centre, which will involve maintaining clean and safe facilities. For example, ensuring there are sufficient supplies and that the rooms are clean and tidy.
• Monitoring and communicating with enquiries, and providing assistance on study paths for those enquiring, through to successful booking
• Processing course bookings in line with company processes
• Supporting learners with material and content enquiries, maintaining the online learning system to ensure learners have access to the correct material
• Maintaining in house learner management systems with accurate learner information
• Supporting the tutor team through the set up of classroom and class logistics, as well as the printing and sourcing of course material

Further ad hoc tasks are likely to appear within the role as business needs arise. The above is an indication of the tasks within the role and is not intended as an exhaustive list.
It’s important to note that the Gatwick premises is a growing centre and although you will be part of the larger South East team, much of your day-to-day work will be lone working.

Key skills/experience:

• Previous administration and office experience is essential with proven independent and team working skills.
• Excellent and professional interpersonal and communication skills to both internal and external stakeholders.
• Highly organised with a good eye for detail, and the ability to manage your time well.
• The ability to work pro-actively.
• Comfortable with working in a small team.
• Good and demonstratable knowledge of Microsoft Office applications, in particular Word, Excel and Outlook.

• Set up, and invigilation of, computer-based exams in the Gatwick centre.
• Opening and closing of the Gatwick centre, which will involve maintaining clean and safe facilities. For example, ensuring there are sufficient supplies and that the rooms are clean and tidy.
• Monitoring and communicating with enquiries, and providing assistance on study paths for those enquiring, through to successful booking
• Processing course bookings in line with company processes
• Supporting learners with material and content enquiries, maintaining the online learning system to ensure learners have access to the correct material
• Maintaining in house learner management systems with accurate learner information
• Supporting the tutor team through the set up of classroom and class logistics, as well as the printing and sourcing of course materia