ADMINISTRATION ASSISTANT at Ice Den Chandler

Chandler, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Communication, Cash Handling, Office Upkeep, Teamwork, Flexibility, Fast-Paced Environment, Computer Proficiency, Administrative Procedures, Ice Sports Knowledge

Industry

Spectator Sports

Description

Description Representatives of the Admin Department always offer friendly and knowledgeable customer service to create a memorable experience for our customers. They will also support other departments among the facility, as needed. Fielding phone calls, attention to detail, and building rapport with the guests and athletes are the primary goals of this position. This is a part time role averaging about 6 hours a week. Availability on Wednesdays and Fridays right now. There is potential for more hours and/or work in the Scottsdale location in the future. ESSENTIAL CONTRIBUTIONS: Always give 110% effort towards Customer Service; remaining interested, attentive, and resourceful for each guest, provide friendly greeting. Provide details on all Ice Den programs and general inquiries to those who ask – communicate by phone, email, mail, fax and in-person. Assist with enrolling customers for programs, check in public skate admissions as well as Adult Open hockey/Stick time. Act as cashier by handling money (cash, check, credit card) Understand and use proper industry terms in regard to figure skating and hockey programs. Contribute to general office upkeep and perform miscellaneous office duties, including but not limited to: photocopying, faxing, filing, answering phones, taking messages, responding to email. Assist in opening and closing office as designated by Manager, successfully reconcile bank drop each evening when necessary. Special tasks and projects assigned by Managers. Requirements A desire to help where needed and work as part of a team. Flexibility to work a variety of shifts. Ability to work positively in a fast-paced environment. Active enrollment in High School or equivalent program (GED), High School Diploma, or a General Education Degree (GED) is required. Experience and comfortability in direct customer service, working with the general public, and in an office environment is required. Proficient use and understanding of computers and overall administrative procedures is also required. Exposure to Ice Sports and affiliated associations is a plus. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.

Responsibilities

The Administration Assistant will provide friendly and knowledgeable customer service while supporting other departments as needed. Key tasks include fielding phone calls, enrolling customers in programs, and performing various office duties.