Salary Range: $73,391 - $75,696 per annum
Tenure: Full time, Permanent
Commencing Date: 28 August 2025
Closing Date: Tuesday, 19 August 2025 unless filled prior
Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the South, North to Ingham and Halifax, South-West to Winton, and West to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island. TCE provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.
Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

KEY ACCOUNTABILITIES

• Provide high level administrative support to the Manager, Information Technology & Services
• Coordinate requests for information and documentation and act as first point of contact for general inquiries
• Effective customer-focused service within a confidential working environment
• Well-developed written and oral communication skills with the ability to interact and negotiate with a broad range of stakeholders and members of the public and diocesan community.
• Proficiency utilising information systems such as G Suite and the ability to rapidly acquire demonstrated proficiency in the application of other information systems
• Ability to work as a team member with a high level of autonomy to manage daily workloads across ITS Teams and to contribute towards achieving the goals of TCE
• Manage electronic diaries, including scheduling, negotiating appointments and meetings by liaising with TCEO, schools, and other parties in scheduling of appointments
• In consultation with the Manager, Information Technology & Services coordinate professional development including the coordination of travel, accommodation, venue, catering and presenter bookings.
• Coordinate fleet vehicle compliance and servicing requirements for the ITS team
• Complete purchase orders using the TCEO TechOne platform
• Provide timely and professional communication with internal & external parties including TCE Directorates, schools, venues, and other stakeholders
• Coordinate, maintain and store records (both electronic and hardcopy) in an accurate, timely, confidential manner, and produce reports from the electronic data as required
• Secretariat support to ITS Committees and other Committees as reasonably instructed
• Support the ITS team with generalist and administrative tasks including, but not limited to:
• Preparation of internal reports and administrative support in preparing presentations
• Assist other lead staff in ITS occasionally as required, when agreed by the Manager, ITS.
• Contribute to the continuous improvement of Information Technology and Services, and administrative capability within the organisation.
• Provide generalist office coordination, including maintaining cleanliness and hygiene in kitchen areas and fridges, including stacking and operating the dishwasher in accordance with workplace standards.
• Maintain TCE office amenities, supplies, stationery and other resources.
• Consult with Maintenance (as needed) ensuring maintenance requests are completed quickly.
• Other duties as reasonably directed by the Manager, ITS.

The Administration Assistant provides administrative assistance to facilitate effective service delivery within the Information Technology & Services (ITS) team. Working in the ITS team, as a member of the Resource Coordination team, the Administration Assistant runs and coordinates the day-to-day administrative tasks in ITS. Candidates must be able to attend the workplace during standard business hours and as required. The Administration Assistant reports directly to the Manager, Information Technology and Services.
This is a full-time, permanent position commencing as soon as practicable. This position is required to be performed 100% onsite at the Denham Street Office. Due to the operational and collaborative nature of the role, work-from-home or remote work options are not available.