Are you seeking a great opportunity to work as a Junior Administrator with market leaders and innovators in a well-established, third-generation family business?

This could be the role for you!

 This is a ‘hands on’ environment that requires a dedicated person who has a ‘can do' flexible attitude, a strong customer service focus, data entry and general Administration tasks.

Responsibilities:

·      Ensure all processes are adhered to, maintained and recommendations for improvement provided to assist with continuous improvement of business practices

·      Provide a high level of Customer Service where required including order entry, customer enquiries, sample requests, and quotes

·        Notify customers of orders ready for collection

·      General Administration duties

·      Assist in the delivery of mail to the post office when required

·      Ensure all details entered into the system are accurate and updated as required to ensure data integrity.

·      Provide sales data for the completion of reports

·      Contribute to the maintenance of the Company website and online social platforms

·      Assist in incoming calls by answering all calls in a timely manner and direct as necessary.

·      Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

·      Create promotional material and submit to the market when required, including but not limited to, flyers, brochures, or specials

·      Maintain Customer Profile Pricing and Advanced pricing in system

·        Complete Customer RA Forms when required and review the RA Log and provide a summary of findings

·        Other duties as required by the Executive Assistant

  Experience/Skills required:

·      Administration/Data Entry/Invoicing/Customer Service experience or willing to be trained

·      Confident in dealing with customers and Customer Service focused

·      Excellent data entry skills

·      Highly organised

·      Ability to multitask and co-ordinate workloads

·      Advanced communication skills both written and verbal

·      Professional phone manner

·      Able to work in a small team and independently

·      Positive, ‘can do’ attitude and flexible approach

·      Computer literate in Microsoft Office software i.e. Excel/Word

·      High level attention to detail and accuracy

·      Solid work ethic

·      Well presented

·      Punctual and reliable

·      Driver’s licence and car

Days/Hours: Monday to Friday – 9am – 5pm

Hourly Rate: $31 (depending on experience) + super + paid lunch breaks

Start Date: 11th January 2027 (approximately)

•  To apply for this excellent career opportunity please email your resume to: *****@lecrecruit.au