Job Title: Administration Assistant Location: Mammoth Bathrooms - Bathgate - EH48 2RXEmployment Type: Full-time, Permanent, Monday - Friday, 8am -5pm
Salary: £25,000
About the Role: We are looking for a highly organised and motivated administration assistant to join our team. This varied role combines customer engagement with administrative support, making it ideal for someone who enjoys working with people while keeping operations running smoothly.

REQUIREMENTS:

• Previous experience in administration or customer service (essential)
• Excellent communication skills, both verbal and written, with a professional telephone manner.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Google Workspace and general computer literacy.
• Accuracy and attention to detail, especially when handling invoices and records.
• Ability to work independently as well as part of a team.
• A proactive and adaptable attitude, with a willingness to take initiative.

• Proactively contact new leads via telephone to introduce services and generate opportunities.
• Manage and respond to customer emails and communication promptly and professionally.
• Prepare, issue, and follow up on invoices to ensure timely payments.
• Carry out general day-to-day administrative tasks to support business operations.
• Maintain accurate records and update internal systems as required.
• Collaborate with colleagues to ensure seamless service delivery and customer satisfaction.