VTFIFF01064

City:
London
Department
International Freight Forwarding
Salary
The salary is £26,997.40
Status
Full Time
Type
Fixed Term Contract
Hours
Monday to Friday 0830-1730
The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are looking for an enthusiastic Administration Assistant to join our team in Rainham (RM13 8EU).
This is a 9-month fixed-term contract with potential extension to 12 months.
You will be expected to work Monday to Friday, 0830-1730.
The individual will support the Administration team by processing supplier invoices promptly and resolving queries to ensure timely payments. They will also help improve International Freight Forwarding processes and assist with various ad-hoc tasks.

The Benefits

• The salary is £26,997.40
• Hybrid working
• Up to 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days of international remote working*
• Free Eye Test *
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On-Site Mental Health First Aiders
• Employee benefits, i.e., Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

Key responsibilities:

• Manage assigned supplier accounts to ensure timely invoice processing and payments in line with payment terms.
• Provide cover for colleagues when needed and maintain strong customer relationships. Address inquiries promptly, escalating issues to your line manager as necessary.

• Ensure effective communication is always upheld. Respond to internal and supplier queries quickly and accurately, while handling a high volume of invoices efficiently.

• Continuously improve administration processes and implement authorisation procedures. - Maintain integrity regarding financial policies and ensure strong communication between operations, commercial, and finance teams.

Key requirements:

• Experience in an administrative or customer service role (experience in logistics or freight forwarding is a plus)
• Proactive and flexible approach
• Strong stakeholder management skills
• Ability to prioritise tasks and work under pressure
• Exceptional attention to detail
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Proficient numeracy and literacy skills
• Basic IT skills, including Microsoft Office
• Experience using in-house systems such as Coda, Cargowise Forwarding System
• Financial awareness

We thank all applicants for their interest; however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential

• Manage assigned supplier accounts to ensure timely invoice processing and payments in line with payment terms.
• Provide cover for colleagues when needed and maintain strong customer relationships. Address inquiries promptly, escalating issues to your line manager as necessary.
• Ensure effective communication is always upheld. Respond to internal and supplier queries quickly and accurately, while handling a high volume of invoices efficiently