ABOUT US:

Mortgage Lane is a dynamic and growing mortgage brokerage known for delivering straightforward, reliable, and expert financial advice. Our team is dedicated to making the mortgage process simple for our clients—whether they’re buying their first home, investing in property, or refinancing.

REQUIREMENTS:

• Previous office or administrative experience preferred
• Strong IT skills (Microsoft Office, email, databases)
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• High attention to detail and accuracy
• A proactive and reliable team player
• Discretion and professionalism at all times

ROLE OVERVIEW:

We are seeking an organised and proactive Administration Assistant to support the day-to-day operations of our office. This role is key in ensuring smooth workflow across departments and providing excellent service to both clients and colleagues.

KEY RESPONSIBILITIES:

• Supporting Business Services team and Director with daily tasks
• Organising and maintaining electronic and paper filing systems
• Updating client records and databases accurately
• Preparing and formatting documents, reports, and spreadsheets
• Supporting mortgage brokers and case managers with admin tasks
• Scheduling appointments and managing calendars
• Ordering office supplies and coordinating deliveries
• Assisting with data entry, scanning, and document management
• Maintaining confidentiality and complying with GDPR regulations
• Maintain a tidy and organised office environment to promote productivity