Administration Assistant - Night shift at St John of God Health Care

Ballarat, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

41.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration Support, Reception Management, Telephone Handling, Payment Processing, Microsoft Office, Confidentiality, Interpersonal Skills, Switchboard Operation

Industry

Hospitals and Health Care

Description

Your role at St John of God Ballarat We are seeking applications for an Administration Assistant to join our Emergency Department team on a casual basis for a nightshift position. Shifts will be rostered Monday to Sunday, 10:00pm to 08:00am. Day shifts may be offered when available. You will primarily be responsible for providing high-level administration support to the Emergency department administration team and other teams when applicable. The Position Provide sensitive management of the reception area, dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments. Manage the telephone lines and sensitively handle telephone calls from patients. Assist with patient account payments Receipt payments as per directed by the Front Office Manager for accounts in relation to services pertained. Answer all incoming calls. Place ISD, STD and Mobile calls. Ensure that the telephone system is maintained Operate switchboard from ED when rostered outside of visiting hours, train ED reception on after hours switchboard operation and assist ED reception when able. Successful applicants will have advanced skills and knowledge with a range of computer packages, particularly Microsoft Office, demonstrated ability to maintain confidentiality and excellent interpersonal skills. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Hourly rate: $39.88 to $41.00 (inclusive of causal loading) plus 12% Superannuation Casual positions available | Night shift 10pm to 8am We offer a range of salary packaging options tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses – up to $18,550 as a permanent employee and a percentage of your earnings as a casual A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance All caregivers employed by St John of God Health Care are required to be Influenza to fulfil the requirements of the role. For all enquiries, please contact Sophie Smart, Emergency Reception Team Leader on (03) 5320 2826. Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us. When you start or continue your career with us you also get the chance to make a difference in the care of our patients and clients. We offer opportunities to work in our hospitals, directly with doctors and nurses, in the community, or from any of our locations across Australia.

Responsibilities

Provide high-level administrative support to the Emergency Department, including managing the reception area and handling patient inquiries. Responsibilities include managing telephone lines, processing patient account payments, and operating the switchboard during night shifts.