Administration Assistant at Norfolk Community Health and Care NHS Trust
Norwich NR2 3TU, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

25674.0

Posted On

05 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

We are looking for an enthusiastic, self-motivated administration assistant to join our admin management team. This role is part time at 22.5 hours a week, ideally 3 full days although alternative hours can be considered. Agile working would be considered however the majority of working hours are required in the office.
Please note that this role does not qualify for sponsorship.
The role will include administrative support duties such as being responsible for the administration absence reporting line, supporting with HR documentation, tracking various governance related matters and supporting with ad-hoc requests from the admin management team.
You will have experience of undertaking a range of administrative duties and have excellent prioritisation and work coordination skills. You will need to be able to evidence a good solid background working in a busy office environment, preferably with experience of working in the NHS with an understanding of how administration plays a part in supporting the wider system.
The ability to be able to manage your own workload whist being flexible to the demands of the working day are essential. The post holder will need to have good numerical skills, be skilled in using Microsoft excel and be able to multi-task.
Being able to demonstrate excellent organisational and effective communication skills is also essential.
To build positive working relationships with the Deputy Admin Operations Manager and Admin Service Managers
Daily use of Microsoft Outlook, Word, Teams, Excel
To monitor and action emails from personal inbox
To be responsible for the Administration Absence line
Prepare HR related documentation
Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents
To track training, sickness and other process with the admin portfolio
Inputting onto various databases and system
Attend and service meetings
Ordering and sourcing of equipment
To help with recruitment within the admin portfolio
Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
Opportunity to join the NHS pension scheme.
Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
Free parking at most sites
Supportive positive culture that is Well-Led with regular supervision
Comprehensive in house and external training programmes available
NHS discounts and many more
Please note that applications are accepted by completion of our on-line application form. We cannot accept CV’s.

Responsibilities
  • Using a range of software programmes and audio-typing to produce, maintain and distribute documents, including reports, spreadsheets, databases and presentations. This may include regularly dealing with matters of a complex and/or distressing nature.
  • Understanding of a range of work procedures and practices, some of which are non-routine, which require a base level of theoretical knowledge. This is normally acquired through formal training or equivalent experience.
  • Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
  • Setting up and maintaining comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date and filing is carried out in a timely manner.
  • Opening, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner.
  • Researching appropriate websites to gather information around equipment used for the service. This includes downloading and circulating documents, as requested.
  • Where required, work as a team with a group of staff on a daily basis, supporting the nursing stock volunteer with training, communicating changes and providing updates on procedures and best practice.
  • Identify and report areas within working processes and procedures that could improve service delivery.
  • When covering reception, to undertake receptionist/telephonist duties, dealing appropriately with all telephone enquiries as well as face to face patient contact, which may on occasion be upsetting.
  • Assist Managers in the HR and recruitment process for new starters and prepare relevant paperwork for Managers to authorise changes to current staff’s circumstances. This can include advertising vacancies on the NHS recruitment system, TRAC, supporting with the scheduling and set up of interviews, including sending out interview invites on behalf of managers, and meeting candidates prior to interview
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