What you will do:
- Provide general administrative and clerical support, delivering a personalised and professional service to customers across multiple communication channels
- Investigate and resolve customer issues/ requests by liaising effectively with both internal and external stakeholders to ensure seamless operations
- Manage front desk and reception duties, as required
- Develop and maintain excellent customer service relations and profile
- Accurately enter orders and pricing into the internal system
- Prepare quotes, process bookings, and handle order entry efficiently
- Generate reports and invoices as required by the team or management
- Assist with accounts payable tasks and raise purchase orders in a timely manner
- Arrange for delivery of vehicles to dealer or other destination when vehicles are ready for pick-up
- Work collaboratively with team members to meet KPIs and service targets
- Undertake other tasks and responsibilities as directed by management
What you will bring:
- Strong organizational and multitasking skills
- Excellent communication abilities, both verbal and written
- Proficiency in data entry and management systems
- Experience in customer service or administrative roles preferred
- Proficient Microsoft applications
- People person with a 'can do' attitude who is passionate, energetic and shows initiative
- Organised with excellent communication and interpersonal skills
- Flexible and a team player
- Previous experience in administrative controls/ procedures / co-ordination
- Experience with purchase orders and invoicing
- The ability to multi task and meet deadlines is essential
What we are offering:
- Reward and Recognition programs
- Be a part of supportive and friendly team
- Training and development through leadership and mentoring programs, lunch and learn sessions, Cadetships and Apprenticeships programs
- Exclusive benefits and discounts from our partners, employee referral program, service recognition
- Wellness: Employee Assistance Program, wellbeing day
The ideal candidate will possess a keen eye for detail, ensuring all tasks are completed with high accuracy. You will be proactive in developing and maintaining customer relationships, contributing to our commitment to exceptional service.
If you feel that this challenge and opportunity is right for you, we would love to hear from you!
Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.
Prixcar values of Play, Passion and Care underpin everything we do. We PLAY as a team, provide service excellence with PASSION and we CARE for our people and customers. Join us and be part of our industry changing journey!
- Please note that all potential Prixcar team members are subject to medical and background checks.
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