Administration Assistant at St John of God Health Care

Richmond, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

70531.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Medical Record Management, Data Entry, Telephone Etiquette, Written Communication, Verbal Communication, Clerical Skills, Computer Skills, Interpersonal Skills

Industry

Hospitals and Health Care

Description

Your role at St John of God Richmond We are seeking applications for an Administration Assistant to join our Administration team on a permanent part-time basis, working 30.4 hours per week. The Administration Assistant will provide effective and efficient administration support and customer service primarily for the Counselling & Therapy Centre, in addition to following departments and roles as determined by organisational needs: Reception, Medical Centre, Clerical Admissions, Health Information Services, Ward Clerk. The Position Provision of administration support and functions for the Counselling & Therapy Centre ensuring exceptional customer service to internal and external customers. Preparation of next day clinic sessions ensuring all relevant information and medical record forms are distributed to Counselling & Therapy Centre clinicians. Record new patient referrals in appropriate spreadsheet and forward to clinicians for review and direction. Preparation of all new and follow-up correspondence for upcoming patient attendances. Receive and direct incoming calls demonstrating a high level of telephone etiquette. Maintenance of patient medical and other records ensuring all statutory regulations are adhered to. Completion of data reporting including daily activity/productivity, SA1, HoNOS and patient survey results. Accurate data entry and maintenance of Webpas. Completion of health fund eligibility checks for all patient attendances to the Counselling & Therapy Centre. Successful applicants must have previous administration experience in an office environment, high level written and verbal communication skills, and excellent clerical and computer skills. This position will also require exceptional customer service and interpersonal skills. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $69,084 to $70,531 (pro-rata for part-time) plus 12 % Superannuation Permanent full-time | 30.4 hours per week Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance For all enquiries please contact Jackie Gilmore, Manager Administrative Operations on 0419 351 570. If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

Provide administrative support and customer service for the Counselling & Therapy Centre and other hospital departments. Responsibilities include managing patient referrals, preparing clinic sessions, and maintaining medical records in compliance with regulations.