PURPOSE OF THE JOB:

To provide support and assistance to the Pensions Administration Services Coordinator, along with administrative support to the operations teams.

YOU WILL BE RESPONSIBLE FOR:

• Assisting with the preparation & logging of data for The Pension Regulator Scheme Returns, using Excel and regulatory reporting systems.
• Assisting with the administration of the discretions process.
• Managing multiple mailboxes to administer discretions, process member account information changes, member access requests, username requests and general issues.
• Corresponding with members regarding queries ensuring highest level of customer service.
• Processing of purchase order numbers.
• Provide secretarial and administrative support to the Pensions & Trustee Services teams, including record maintenance, filing, archiving, member mailings (printing & dispatch), departmental letters, reports and updates.
• Setting up service meetings for the department.
• Assist with travel and accommodation arrangements for the department.