WHAT YOU’LL BE DOING:

• Welcoming visitors, families and professionals to the home with a friendly and helpful manner
• Answering and managing incoming calls and emails with confidence and professionalism
• Supporting the Administrator and Home Manager with a wide range of admin duties
• Liaising with all departments within the home, as well as external suppliers and support office teams
• Logging enquiries from prospective residents and families, and ensuring prompt follow-up
• Helping maintain electronic records and ensure accurate documentation
• Supporting the smooth coordination of internal communications and systems