About us

Embedded Health Solutions (EHS) is Australia’s trusted partner in advanced medication management and clinical governance, dedicated to improving care outcomes across residential aged care and home care. We have a national workforce of more than 120 employees across Australia, servicing 660+ aged care facilities with over 60,000 aged care residents nationally.

About your new role

We are currently on the lookout for Full-time or Part-Time Administrators to join our Administration team in our CBD office.

If you are dedicated, proactive and organised, this role may be suitable for you! The Admin Team is responsible for obtaining referrals and consents from our patients and GPs across Australia, so that our team of Clinical pharmacists can complete medication reviews for aged care residents across Australia. The Administrator ensures that repetitive, high volume and fast paced tasks are completed with accuracy, precision and speed.

Daily responsibilities include:

• Facilitating the end-to-end referrals process which ensures that people in need of a medication review, receive it in a timely manner
• Sending emails, text messages and making telephone calls to obtain consent
• Updating excel spreadsheets and internal software

What do we offer?

• Paid training days
• Flexible working conditions. 
• An extensive induction and onboarding program
• Ongoing education and support
• A great team of likeminded, hard-working, passionate people 
• Wellness programs
• Our Employee Assistance Program with Wisdom Wellness.
• Employment Hero exclusive perks and shopping discounts

You will need

• Willing to travel and work from our CBD Office.
• Proficiency is Microsoft Suite is highly regarded
• To thrive in a high volume, fast paced environment working on varied, however repetitive tasks
• Ability to navigate key software programs such as Excel and Word with ease
• Brilliant communication skills – both written and verbal
• Excellent telephone manner
• Attention to detail
• Demonstrated ability to follow process
• A positive attitude 
• A commitment to providing the highest level of customer service and satisfaction
• Initiative and problem-solving skills
• A down to earth, approachable, team oriented and results focused work style
• Experience in an administration-focused, data entry or related customer service role
• Computer savvy 
• An eye for detail
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