Administration Clerk at austinheal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Prioritization, Multi-tasking, Data Transmission, File Maintenance, Record Keeping, Telephone Screening

Industry

Hospitals and Health Care

Description

Are you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available. Fixed term parental leave cover until December 2026 Part time role working Wednesday – Friday 4pm – 8pm and every second Saturday and Sunday 9am – 2pm Make a meaningful impact supporting patients, their families and carers Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About Cancer Services Austin Health is one of the largest cancer service providers in Victoria. A complete range of services are delivered to patients and their families, including medical oncology, clinical haematology, radiation oncology (Austin Health and BHS), cancer genetics, palliative care, wellness and supportive care programs, an active volunteer program and specialist cancer surgery (managed via a separate Division). These are all provided in an environment that integrates research, teaching and training. About the role The Administration Clerk provides after hours and weekend administrative support to wards 6South, 7South and 8South of the ONJ Cancer Centre for all ward staff. This position also responsible for the accurate data transmission of patient movements. A regular day will see you:    Collaborate with nursing staff and promote excellent customer service, which delivers prompt and efficient response to customers. Communicate effectively and promote a supportive team approach within the ward to ensure good working relationships. Maintain clinical files in accordance with relevant policies and legislation, including pre-admissions, admission and discharge of patients, both from other wards and directly. Maintain medical records including filing of reports and ensuring adequate supply of patient labels. Maintain ward-related records and databases as directed. Screen and appropriately prioritise all telephone calls and enquiries for the ward. Provide clear and concise communication with staff, patients and the public in the process of performing duties. Generate and send new patient letters and appointment letters. Provide organisational support of patient movement and the delivery of care as directed by the patient care teams. About you To be successful in this role you’ll bring with you: Highly organised and the ability to prioritise work and multi-task in an extremely busy environment Demonstrated excellence in customer service Proven effective communication skills both verbal and written Our benefits Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. Onsite childcare at Austin Hospital, easy access via public transport and car parking options. Mentoring and career development opportunities. Work with us! We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Donna Vains, Administrative Manager at Donna.Vains@austin.org.au Interested in finding out more about this opportunity? Read the position description for further details. Application closing date: Tuesday 17 March 2026

Responsibilities

The Administration Clerk provides essential after-hours and weekend administrative support to specific wards within the ONJ Cancer Centre, focusing on supporting ward staff and ensuring accurate transmission of patient movement data. Key duties include collaborating with nursing staff, maintaining clinical files according to policy, managing medical records, screening telephone inquiries, and generating patient correspondence.