Administration Clerk

at  Commercial Motor Vehicles Pty Ltd

About CMV Truck Centre
CMV Truck Centre is a large on highway Truck Dealership based at Cavan in modern premises. Kenworth trucks have dominated the heavy duty truck market in Australia for many years and are the market leading brand. DAF is a modern technologically advanced European truck, manufactured by Paccar, who are the parent company of Kenworth trucks.
We are part of the CMV Group, a South Australian family owned business which has been operating for over 85 years and now employs over 1900 staff across South Australia and Victoria.
About the Company
CMV Truck Sales & Service is the South Australian distributor for the Kenworth and DAF range of trucks, providing quality parts and service for the full range of Kenworth and DAF products. CMV Truck Centre, based in Cavan, is a division of the CMV Group of companies which has been operating for 90 years and now employs over 1900 staff in SA & Vic. We are a values-based and family-owned organisation.
About the Role
This is your chance to become part of a friendly team working to support the operations of a busy truck service department. We are seeking to appoint an outstanding Service Administration Assistant who is reliable and displays a can-do attitude. This position will report to the Service Administration Manager and be responsible for providing sound administration support to the service department.

Duties & responsibilities include

• Fully pre-cost all repair orders
• Answer telephone promptly, screen and direct calls in a professional manner
• Promptly attend to any service bookings that are made via email / internet / telephone
• Provide general administrative and clerical support
• Produce accurate invoices in a timely manner ensuring clear explanation of works completed
• Ensure accuracy of customer, vehicle and billing details
• Detail recommendations for further repair works and/or wear reports
• Cost all warranty jobs daily and communicate with the Assistant Service Manager accordingly
• Provide support to all technicians to ensure service reports provide the required explanations of repair work completed as per manufacturers guidelines

Skills & Experience

• Exceptional computer literacy skills
• Excellent communication and customer service skills essential
• Invoicing and administration experience beneficial
• Attention to detail and sound organisational skills
• Ability to work under pressure and meet deadlines
• Previous dealership experience an advantage but not essential

Benefits

• Competitive Salary
• On-site parking
• Supportive and friendly workplace
• Comprehensive training provided
• Be a part of the CMV Group of companies
• Corporate discounts on health and insurance products
• Regular staff engagement activities

How to apply
If you have the skills and experience necessary and want to become an important part of our successful team then please click “Apply” to submit your cover letter and resume.
Only candidates selected for interview will be contacted.
If you have the skills and experience necessary and want to become an important part of our successful team then please click apply to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site

• Fully pre-cost all repair orders
• Answer telephone promptly, screen and direct calls in a professional manner
• Promptly attend to any service bookings that are made via email / internet / telephone
• Provide general administrative and clerical support
• Produce accurate invoices in a timely manner ensuring clear explanation of works completed
• Ensure accuracy of customer, vehicle and billing details
• Detail recommendations for further repair works and/or wear reports
• Cost all warranty jobs daily and communicate with the Assistant Service Manager accordingly
• Provide support to all technicians to ensure service reports provide the required explanations of repair work completed as per manufacturers guideline