About the Role

You will play an important role in ensuring the smooth day-to-day operation of patient services and front-of-house administration.

Key Responsibilities

• Managing patient admissions, bookings, and appointment scheduling 
• Providing professional front desk and reception support 
• Handling incoming phone calls and patient enquiries 
• Maintaining accurate patient records and data entry 
• Liaising with doctors, nurses, and allied health professionals 
• Processing medical documentation 
• Assisting with payments, filing, and general administrative duties 
• Ensuring confidentiality and compliance with hospital procedures and privacy requirements 

About You

To be successful in this role, you will have:

• Previous administration or reception experience (hospital or medical experience highly regarded) 
• Excellent communication and interpersonal skills 
• Strong organisational skills and attention to detail
• Ability to work effectively in a busy and fast-paced environment
• High level of professionalism and empathy when dealing with patients 
• Intermediate computer skills including Microsoft Office and patient management systems 
• Ability to work independently and as part of a team 

What’s in it for You: 

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: 

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy 
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more 
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts 
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. 

Why Join Ramsay: 

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: 

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff 
• A values-led workplace where you’ll be supported personally and professionally 
• A place with flexible, permanent and career-growth opportunities nationwide.