Administration & Co-Pay Assistant at Cencora

Quebec, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

64350.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Tasks, Copayment Processing, Liaison, KPI Management, Reporting, Data Auditing, Correspondence Drafting, Project Management, Interdepartmental Interaction, Microsoft Office Suite, Communication, Interpersonal Skills, Analytical Skills, Organizational Skills, Problem Solving, Business Acumen

Industry

Hospitals and Health Care

Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. Pay Details: 41,800 CAD - 64,350 CAD Primary Duties and Responsibilities: Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program. As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments. Liaise with Program managers to ensure copayment KPIs are met. Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments. Liaise with 3rd party payment administrator to ensure accurate electronic payment processing. Establishes and maintains office files, makes appointments and arranges meeting rooms as required. Compiles information from various sources and utilizes the information for uses such as generating reports. Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications. Updates and maintains pertinent business information via computer or department files. Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time. Drafts and types correspondence and/or presentations to be sent to internal and external contacts. Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required. Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues. Maintains and promotes positive and professional working relationships with associates and management. Complies with all appropriate policies, procedures, safety rules and regulations. • Responsible to report all Adverse Events to the assigned units/departments Performs related duties as assigned. Experience and Educational Requirements: Post-secondary education in a related field 3-5 years’ experience in an administrative role in a pharmaceutical setting In-depth knowledge of the Microsoft Office Suite of applications is essential Proven accuracy when processes large amounts of data; Candidate must have strong communication and interpersonal skills; Ability to work independently and in a team environment; Adaptability to change and to learn new skills as required; and Bilingual, French/English preferred Minimum Skills, Knowledge and Ability Requirements: Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong analytical and mathematical skills Strong organizational skills; attention to detail Ability to resolve issues quickly and efficiently Ability to represent a positive and professional image Strong knowledge of Microsoft Word, Excel, Power Point and Outlook Ability to implement processes resulting in satisfactory audit practices Ability to consistently meet deadlines Excellent problem solving skills; ability to resolve issues effectively and efficiently Strong business and financial acumen This posting is intended to fill an existing vacancy for our Administration & Co-Pay Assistant role. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* This posting is intended to fill an existing vacancy for our Administration & Co-Pay Assistant role. Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

Responsibilities

This role involves performing general administrative tasks such as managing mail, typing, and maintaining filing systems, alongside processing copayment requests for patients, pharmacies, or physicians requiring copay assistance. The assistant will also liaise with various internal and external parties, including Program Managers and Accounting, to ensure KPIs and accurate payment timeframes are met.