REQUIREMENTS:

• Excited about winter sports and outdoor activities
• Previous customer service and sales experience
• A positive can-do attitude
• Proficient with Microsoft Office
• Strong oral and written communication
• Excellent interpersonal and administrative skills
• Good organization and time management
• Experience with children’s programs and/or working in an educational setting an asset
• Knowledge of the winter recreation industry an asset

SUMMARY OF RESPONSIBILITIES:

Reporting to the School and Groups Manager, the Administration Coordinator – School Programs is responsible for supporting the Sales Department in the selling and administration of school programs. This individual works within the School & Groups team to manage guests and build Mt Seymour’s customer base.

RESPONSIBILITIES:

• Keep Mt Seymour’s core purpose, ambition and values in mind: We exist to create wow experiences!
• Assist schools before and after their visit: Answer inquiries over email and phone, send registration reports and invoices, process payments and refunds. Update the shared calendar and documents.
• Open communication with Snow School, Rentals, Guest Services and other departments.
• Keep an accurate record of all communications. Maintain a database of school contacts.
• Assist with the arrival of schools during peak periods. Other related duties as needed.
• Compliance with all Mt Seymour policies and procedures as set out in the Employee Handbook.