Administration Officer

Steel Frames WA | Perth WA

Steel Frames WA (SFWA) is a leading Western Australian manufacturer and installer of light-gauge steel frames, roof trusses, floor joists and structural steel, trusted for quality, reliability and getting projects done right. Based in Wangara and working with residential builders, modular construction companies and owner-builders across WA, we are continuing to grow and are looking for an organised and proactive Administration Officer to join our team and help keep our projects running smoothly from start to finish.

About the roll

You’ll be the driving force behind keeping our projects and supply chain moving — following up external orders, maintaining accurate project information, keeping clients updated on delivery dates, and ensuring suppliers and installers always have the clear, timely information they need. If you’re organised, proactive, love ticking things off a list, chasing down answers and being the person everyone relies on to keep things on track, this role is for you.

Key Responsibilities

Order & Supplier Coordination

• Raise, record and track purchase orders and externally supplied items.
• Follow up suppliers and subcontractors to confirm quantities, specifications, lead times and delivery dates.
• Obtain written confirmation of external orders and ensure confirmed dates are recorded against each project.
• Proactively follow up overdue orders, shortages and outstanding items through to completion.

Project & Delivery Coordination

• Maintain an accurate delivery schedule across all active projects.
• Help ensure every project is delivered in full and on time by monitoring key dates, outstanding items and potential delays.
• Confirm site readiness, access requirements and delivery details prior to dispatch.
• Identify and escalate any stop points or delivery risks before they impact production, installation or the client.
• Track incomplete deliveries and outstanding items through to final project close-out.

Client & Installer Communication

• Keep clients informed with confirmed delivery dates and timely updates whenever project information changes.
• Coordinate installer bookings and provide confirmed dates, site details, scope information and delivery requirements.
• Confirm installer availability and acknowledgement of scheduled works.
• Ensure clients, suppliers and installers always have clear, accurate and up-to-date information.

Internal Project Support

• Coordinate closely with detailing, production, dispatch, transport and installation teams to keep projects moving.
• Maintain accurate and up-to-date project information in Monday.com and other SFWA tracking systems.
• Maintain organised records for purchase orders, supplier confirmations, delivery documentation and project correspondence.
• Provide general administrative and coordination support to a busy, close-knit team.

What We’re Looking For

We’re looking for someone who is accountable, proactive and confident taking ownership of the administrative process from order placement through to final delivery. You’ll be highly organised, detail-focused and comfortable juggling multiple priorities in a fast-moving environment, with the confidence to follow things up, ask for confirmation and keep everyone informed.

You’ll be a great fit if you:

• Take ownership of tasks and follow them through to completion.
• Communicate clearly and professionally with clients, suppliers, subcontractors and installers.
• Stay on top of multiple orders, deadlines and changing priorities.
• Proactively follow up information before delays become problems.
• Identify risks early and escalate issues when commitments may be affected.
• Remain calm, organised and solutions-focused under pressure.
• Have strong attention to detail and accurate record-keeping skills.
• Are confident using email, spreadsheets, Microsoft Office and everyday project or task-management systems.

Previous experience in administration, project coordination, purchasing, logistics or customer service will be highly regarded. Experience within construction, steel, manufacturing or building supply would be an advantage, along with familiarity with Monday.com, but neither is essential.

More Than Just Administration

This is not simply a data-entry position. You’ll play an important role in keeping projects moving, following up commitments, solving problems early and ensuring clients, suppliers and installers have the accurate information they need.

Our Values

At Steel Frames WA, our values guide the way we work and the way we treat each other. We’re looking for someone who demonstrates:

• Positive Attitude
• Respect
• Authenticity
• Accountability
• Growth

Why Join Steel Frames WA?

• Join a growing and well-established Western Australian business.
• Enjoy the stability of a full-time role in a practical, fast-moving environment.
• Become a key point of contact across projects, suppliers, clients and installers.
• Work closely with our operations, production, dispatch and installation teams.
• Be part of a supportive, down-to-earth and close-knit team.
• Take real ownership of an important project coordination role.
• Build a long-term career with genuine opportunity to grow as the company grows.

How to Apply

If you’re organised, proactive and enjoy being the person who keeps things moving, we’d love to hear from you.

Please submit your resume together with a short cover letter outlining your relevant experience and why you believe you would be a strong fit for Steel Frames WA.

Please contact ******@steelframeswa.com.au