Administration Coordinator at theroyalch

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

73811.92

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative coordination, Customer service, Data reporting, Patient workflow management, Quality assurance, Process improvement, Time management, Stakeholder management, Risk identification, Audit participation

Industry

Hospitals and Health Care

Description

The Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries. The RCH is committed to the Child Safe Standards. RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. For further Information on RCH is available here.Allied Health, Administration Coordinator Excellent employee benefits including salary packaging Friendly and supportive team environment Permanent Full Time 80 hours per fortnight – Monday to Friday 8:30am - 5:00pm About the Role This is a Permanent Full Time position at 1.0 EFT/80hours per fortnight within the Allied Health Administration department. This is a specialised administrative role and you will be responsible to ensure excellence in customer service and quality standards, providing support to Head of Departments and clinicians, including assistance with patient workflow, reporting data, coordination team activities to deliver integrated, high-quality services aligned with organisational strategy and values. What you’ll achieve: Actively manage assigned portfolio and coordinate administrative activities and workqueues Work closely with the Administration team to ensure they are across process and procedure relevant to your portfolio Maintain quality standards through active participation in regular audits, quality checks and responding to feedback Identify any perceived risks in line with operational and financial challenges and bring to the attention of the Manager Administration, Allied Health as necessary Initiate and promote, through participation in meetings, to share information and identify areas of opportunity to improve administrative service-related processes Classification for this position will range from AO21 – AO25 (base salary $66,768 to $73,811.92 per annum, plus superannuation) Your skills and experience: Ability to develop and maintain positive working relationships at all levels and work in conjunction with them to ensure a smooth operation of the team Previous experience in a similar administrative role, outpatient clinic setting Organisation and time management skills to organise own work to establish priorities, work flexibly and meet deadlines - balancing sometimes competing and conflicting priorities Strong customer service focus and commitment with demonstrated ability to relate to people from various backgrounds Proactive approach to process improvement and problem resolution If this sounds like you, click here to view the position description. About Allied Health Administration Team The Allied Health Administration team supports the Allied Health directorate by managing administrative functions that enable efficient patient flow. As an Administration Coordinator you will work closely with the Allied Health departments supporting your assigned portfolio and contribute to the delivery of high quality, safe and timely care to patients. What we offer: Salary Packaging – Increase your take home pay! Parkville location and close to public transport Retail and food outlets, including a convenience store Other requirements: Current National Criminal Record Check, or willing to obtain Valid Working with Children Check Current NDIS Worker Screening Check, or willing to obtain Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure Application process To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Shortlisting for this position will commence immediately, we encourage you to apply promptly! For more information about this position please contact Carmel Italiano, Manager, Allied Health Administration PH: 9345 9300. Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program. The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability. It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. Are you ready to join our team? Apply online by clicking on the “Apply” button Applications close 17 April 2026

Responsibilities

The Administration Coordinator manages administrative activities and workqueues to ensure efficient patient flow within the Allied Health department. They provide support to clinicians and department heads while maintaining quality standards and identifying opportunities for process improvement.