Administration Coordinator (maternity cove)
Job Description:
VOCA Fire Protection (VFP) are a specialist service provider in the Fire and Security Industry and due to further growth, we are looking for an experienced Administrator to join our growing business, this role will play a vital part to the business supporting various departments including Service, Projects and Accounts.
At VOCA Fire Protection we are responsible for creating an enjoyable work environment, the company culture is a vital ingredient to our growth and success. We foster innovation, we challenge each other, and we put our team before all else. You will be surrounded by colleagues who support development and eager to help you succeed.
Job Summary:
As an Administration Coordinator you will be supporting a range of departments including Service, Projects and Accounts. VOCA Fire Protection have various types of contracts including pharmacies, leisure and retail, care, education and property management. This role would suit someone who has supported various departments with administrative duties such as job costings, raising jobs on a CRM system and inputting worksheets for key clients.

Key responsibilities:

• Recognising completed jobs and preparing accurate costings, ensuring labour and parts are within expected budgets.
• Submitting monthly invoicing packages and upload documents to customer portals.
• Raising and monitoring monthly service jobs on the CRM
• Updating schedules with the service team.
• Following up on outstanding paperwork and pending job dates, updating records to maintain accurate job information.
• Maintaining the engineer tracker spreadsheet, reporting key figures and concerns to management.
• Working closely with other Schedulers, Sales & Projects, Engineers and Management team.
• Retaining a good working relationship with clients and Engineers.
• Working with a range of portals as per the clients’ requests.
• Inputting worksheets and other data required.
• Identify company improvements and voice your opinion for new ideas.

The ideal candidate will be self-motivated, approachable and capable of working as part of a team. To be successful in this role you must maintain high standards in all aspects of work and be able to build relationships with colleagues and clients. This role will be varied and will support a variety of departments. You must be able to adapt to change and have high attention to detail.

VFP Culture / Expectations:

• Positive, enthusiastic and high work expectations
• Excellent communication skills
• Interested in VFP’s company growth plans
• Team and family orientated
• Willing to learn and improve
• Voice ideas
• Work independently and within strict timescales
• Work completed to a high standard
• Excellent punctuality

Location and Hours:
Head office is based in Ashton in Makerfield (WN4). The role will be full time office based. Working Hours are 8.30am to 5.00pm (Monday to Thursday) and 8.30am to 3.00pm (Friday)
Length of maternity cover:
14 months with the view of a permanent contract at the end of maternity cover

Salary and Benefits:

• Salary negotiable depending on experience
• 31 days holidays including bank holidays
• Summer weekend trips away with VFP and families
• Team building events
• Company Pension
• Company Laptop
• In-house training and development
• Open door policy, we welcome open discussion on any issues and improvements
• Local gym memberships
• Free on-site parking

Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 14 months
Pay: From £25,300.00 per year

Benefits:

• Company pension
• Free parking
• Gym membership
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Language:

• English (preferred)

Work Location: In person
Application deadline: 28/07/2025
Expected start date: 11/08/202

• Recognising completed jobs and preparing accurate costings, ensuring labour and parts are within expected budgets.
• Submitting monthly invoicing packages and upload documents to customer portals.
• Raising and monitoring monthly service jobs on the CRM
• Updating schedules with the service team.
• Following up on outstanding paperwork and pending job dates, updating records to maintain accurate job information.
• Maintaining the engineer tracker spreadsheet, reporting key figures and concerns to management.
• Working closely with other Schedulers, Sales & Projects, Engineers and Management team.
• Retaining a good working relationship with clients and Engineers.
• Working with a range of portals as per the clients’ requests.
• Inputting worksheets and other data required.
• Identify company improvements and voice your opinion for new ideas