REQUIREMENTS:

• Previous experience in customer service or administrative roles preferred but not essential as training will be provided.
• Strong communication skills, both written and verbal.
• Experience in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritise effectively.
• Friendly, approachable, and professional manner.
• Attention to detail and a proactive attitude.
  Job Type: Part-time
  Pay: From £12.21 per hour
  Expected hours: 20 per week
  Work Location: In perso

ABOUT THE ROLE:

We are seeking a friendly, organised, and proactive individual to join our team. This part-time role combines general administrative duties with customer service responsibilities, supporting the smooth day-to-day running of our operations.

KEY RESPONSIBILITIES:

• Customer Service:
• Act as the first point of contact for customer enquiries via phone & email.
• Provide timely and professional support, resolving queries or escalating where necessary.
• Maintain a positive and helpful attitude when dealing with customers.
• Administrative Support:
• Create, process, and manage purchase orders and invoices.
• Coordinate with other departments to ensure timely delivery of products and services to customers.
• Manage inventory levels and coordinate with suppliers to ensure product availability.
• Maintain accurate records and update internal systems.
• Assist with filing, data entry, and document management.
• Dealing with third-party warehouses to facilitate shipments and stock management
• Support other departments with ad hoc admin tasks as required.