ABOUT US

The Local Guys is an award-winning and rapidly expanding national franchise network, delivering expert services in Electrical Test & Tag, Pest Control, and Cleaning across Australia and New Zealand. Our National Support Centre, based in the heart of Adelaide’s CBD, plays a central role in the onboarding of new Franchise Partners, support of our existing network, and the ongoing development of strong client relationships.
We are currently experiencing an exciting period of growth and are looking for a dedicated, capable, and professional Franchise Administration Assistant to join our Support Centre team. This role is key to ensuring our Franchise Partners receive the operational support they need to thrive.

ADDITIONAL REQUIREMENTS

• A current Police Clearance (or willingness to obtain one)

AT THE LOCAL GUYS, PEOPLE MATTER.

We believe that by supporting our team first, success naturally follows. We’re looking for someone who values being part of something bigger than just a job — someone who’s committed, reliable, and ready to grow with us.

ABOUT THE ROLE

This is a full-time, office-based role (Monday to Friday, 9:00am – 5:00pm) supporting our Franchising team. The position requires someone with a professional demeanour, exceptional administrative skills, and the ability to manage competing priorities calmly and confidently.
You will be interacting daily with our Franchise Partners — many of whom are from trade-based backgrounds or long-term operators who value direct, efficient communication. A thick skin, confident communication style, and ability to handle feedback constructively are essential.
This is not a front desk or reception role. It’s a highly valued internal support position, perfect for someone who can stay composed, take initiative, and follow through.

KEY RESPONSIBILITIES

• Answering and directing inbound phone calls and emails from Franchise Partners and clients
• Managing calendars and scheduling meetings or appointments
• Coordinating and maintaining documentation for Franchise Partner compliance and clearances
• Assisting with the onboarding administration for new Franchise Partners
• Supporting general administrative tasks and contributing to cross-functional projects as required