Your tasks

Customer contact & scheduling: You contact existing and potential customers by phone, coordinate appointments and ensure reliable preparation and follow-up.

Appointment and customer management: You keep track of open appointments and feedback, maintain customer data and ensure that no important processes are overlooked.

Documentation: You carefully document conversations, appointments and relevant information and keep our internal systems up to date.

Administration & Organization You support us with various administrative tasks, process documents and help ensure that our internal processes run smoothly.

Supporting the team: You work closely with your colleagues and independently take on tasks that arise in day-to-day business.

This is what you bring with you

• You enjoy communicating and are confident on the phone.
• You are friendly, reliable, and good at relating to different people.
• You work in a structured, careful and reliable manner.
• You can organize yourself and handle tasks independently.
• You are proficient in using a PC and willing to familiarize yourself with our systems.
• You are not afraid of documentation and administrative tasks.
• Experience in customer service, scheduling or administration is an advantage – but not a requirement.