About the Opportunity

As the Administration & Practice Manager, Specialist Clinics, you will provide strategic and operational leadership across the Central Coast Specialist Centre (CCSC) and a range of Outpatient Clinics at Gosford Hospital. Working as part of the Patient Services Leadership Team, you will play a key role in ensuring high-quality, efficient and patient-focused administrative services.

Your leadership will contribute to service excellence, continuous improvement, revenue generation and the ongoing development of innovative approaches to outpatient service delivery. In this role you will:

• Lead and manage the daily operations of the CCSC and Outpatient Clinics, ensuring financial, workforce, and administrative requirements are effectively managed.
• Provide strategic advice and support regarding clinic establishment, service delivery opportunities, revenue generation, billing, and operational viability.
• Lead and support administrative teams, including staff supervision, performance management, professional development, education, and training.
• Develop and maintain strong working relationships with medical, clinical, and administrative stakeholders across CCLHD.
• Drive quality improvement, change management and quality assurance initiatives to enhance service delivery and patient experiences.
• Implement and monitor billing audit and information management processes to support data quality and maximise revenue generation.
• Analyse operational practices and identify opportunities to improve efficiency, effectiveness, and the overall delivery of Specialist Clinic services.

1. For more information about this role, please view the Position Description.