Administration Manager at Jobgether

, , United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

120000.0

Posted On

10 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Team Leadership, Pension Administration, Compliance Testing, Problem-Solving, Decision-Making, Interpersonal Skills, Communication Skills, Analytical Skills, Attention to Detail, Microsoft Office Suite, Data Manipulation, MEPs, PEPs, Training Facilitation, Mentoring

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Administration Manager (MEPS & PEPS) in United States. We are seeking an experienced and results-driven Administration Manager to lead a team focused on Multi-Employer Plans (MEPs) and Professional Employer Plans (PEPs). In this role, you will oversee daily operations, ensure high-quality client service, and drive process improvements across your team. You will mentor and develop staff while fostering strong relationships with internal and external partners. This role provides a chance to influence operational efficiency, deliver strategic goals, and enhance the overall client experience. Remote work provides flexibility while keeping you engaged with leadership and stakeholders. \n Accountabilities: Oversee a team of Account Managers, managing hiring, onboarding, development, and performance. Establish clear expectations, measure results, and hold team members accountable. Address escalated client or employer issues directly and effectively. Collaborate with cross-functional departments to ensure seamless operations. Develop and implement processes, procedures, and controls to improve team efficiency and effectiveness. Identify training needs, facilitate learning opportunities, and mentor staff. Participate in client meetings, calls, and presentations to support the team and address issues. Provide regular progress updates to upper management and execute special projects as needed. Foster a culture of service excellence, motivation, and teamwork while promoting strategic and operational goals. Requirements: Undergraduate degree or equivalent work experience. 10+ years of progressive experience in the retirement services industry, emphasizing client management and service. Minimum 5 years of supervisory experience. Strong ability to prioritize, execute tasks under pressure, and meet strict deadlines. In-depth knowledge of pension administration, plan documents, compliance testing, and government forms. Proven independent judgment, problem-solving, and decision-making skills. High ethical standards with a focus on maintaining a positive work environment. Excellent interpersonal, written, and verbal communication skills. Strong analytical skills, attention to detail, and logical approach to tasks. Proficiency in Microsoft Office Suite, including Excel formulas and data manipulation. Experience with MEPs and PEPs preferred. Familiarity with Relius, FT Williams, and Salesforce systems is a plus. ASPPA designations (QKA, QPA) preferred or willingness to obtain them. Benefits: Competitive salary range: $95,000 – $120,000 annually. Flexible remote work arrangement. Comprehensive health, dental, and vision coverage. Retirement plan options with company match. Generous paid time off, including vacation, sick leave, and holidays. Professional development and training opportunities. Engaging and supportive team culture with career growth potential. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

The Administration Manager will oversee a team focused on Multi-Employer Plans (MEPs) and Professional Employer Plans (PEPs), ensuring high-quality client service and driving process improvements. Responsibilities include managing hiring and onboarding, addressing escalated client issues, and collaborating with cross-functional departments.