Administration Officer - Administration Services at MATER MEDICAL RESEARCH INSTITUTE LIMITED

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

37.35

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Bookings, Admissions And Discharges, Reception Support, Health Fund Verification, Data Entry, Record Management, Microsoft Office, Health Information Systems, Interpersonal Communication, Multidisciplinary Collaboration, Time Management, Attention To Detail

Industry

Research Services

Description

About the role Mater Health is seeking a dedicated Administration Officer to join our Administration Services team at the South Brisbane campus on a casual basis. Join a busy and dynamic day procedure environment where your organisational skills and patient-first approach will make a real difference. In this role, you will support the efficient running of the unit while helping create a welcoming and positive experience for patients, their families, and clinical staff. Salary range: $32.02 – $37.35 per hour plus superannuation [https://www.ato.gov.au/tax-rates-and-codes/key-superannuation-rates-and-thresholds/super-guarantee] and access to not-for-profit salary packaging up to $15,900 [https://account.smartsalary.com.au/benefits-available?ercode=MML]  + access to many staff benefits!  [https://www.mater.org.au/group/careers/working-with-mater] What you’ll be doing You’ll provide high-quality administrative support that underpins safe, efficient, and patient-centred care within the unit, including: * Coordinating patient bookings, admissions, discharges, and related documentation * Providing reception support, including patient check-ins, health fund verification, and payments * Maintaining accurate records and data within hospital information systems * Supporting clinical staff with timely administrative assistance and information flow * Managing filing, correspondence, and record management in line with policy and compliance requirements * Contributing to smooth daily operations by identifying and resolving administrative issues promptly * Working collaboratively with the broader Administration Services team to support service delivery and patient experience About you You are a proactive and organised administrator who takes pride in delivering excellent service and supporting others to do their best work, and you will bring: * Previous administrative experience, ideally within a healthcare or clinical environment * Strong attention to detail and the ability to manage competing priorities efficiently * Excellent communication and interpersonal skills, with a patient-centred approach * Confidence using Microsoft Office and health information systems (or similar) * The ability to work both autonomously and collaboratively within a multidisciplinary team * A commitment to Mater’s Mission, Values, and behavioural standards, with safety and service excellence at the forefront Why join us? Mater [https://www.mater.org.au/] is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare [https://www.mater.org.au/health/hospitals/mater-private-hospital-rockhampton], education [https://www.matereducation.qld.edu.au/], fundraising & philanthropy [https://www.materfoundation.org.au/] and research [https://www.materresearch.org.au/] — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. * Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits * Grow your career with access to industry-leading training and professional development through Mater Education * Wellbeing support through our Employee Assistance Program and on-site pastoral care teams * Access a range of health and wellbeing services with a corporate discount on private health insurance * Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) * Stay active with unlimited access to discounted gyms via the Fitness Passport program * Convenient, discounted on-site parking * Enjoy great food with reduced prices at our campus cafés and coffee spots * Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team Be part of something bigger. Make your move with Mater [https://www.mater.org.au/about-us/careers]. #GETBETTERWITHMATER Applications close Friday 22nd May 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage [https://www.mater.org.au/about-us/who-we-are/reconciliation]. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Responsibilities

Provide high-quality administrative support including coordinating patient bookings, admissions, and discharges. Manage reception duties, health fund verification, and maintain accurate records within hospital information systems.