Processing patient registration information ensuring timely and accurate entry in WebPAS
Organising patients' financial files and other forms/labels with medical records in preparation for admission/surgery lists
Conduct pre-admission telephone calls to patients within 48 hours of hospital admission to clarify personal details and advise any out-of-pocket expenses
Compile information packs for patients, including relevant health fund and other information specific to each patient
Prepare information for patients upon discharge and collect any outstanding payments relating to their stay