ABOUT THE DEPARTMENT

The Student Transport and Allowances Branch is responsible for managing the provision of transport assistance programs; the School Bus Program, Students with Disabilities Transport Program and the Conveyance Allowance Program, that assist students to travel to and from school.
Student Transport and Allowances Branch provides systems support and prompt and accurate policy responses to information needs from various stakeholders, including informed response to Government and Non-Government schools and Ministerial requests for information and correspondence. We deliver strong programs for schools, students and families and continue to look for opportunities to reform and deliver effective and cost-efficient programs in particular in preparation for the National Disability Insurance Scheme (NDIS).

ABOUT THE ROLE

The role will support the branch, with most activities within the team that manages the School Bus Program, including the Student Travel Assistance Portal.

Within the role, you will:

• Coordinate the shared ‘Student Transport’ email inbox
• Support the team through the Student Travel Assistance Portal
• Taking and making phone calls from/to schools, regions and occasionally parents
• Managing our records in the correspondence and briefing tracker
• Preparing documents for the Transport Special Cases Consideration Panel
• Other general administrative tasks that might arise including vehicle bookings, meeting scheduling and invoice processing (training offered).

THIS ROLE IS FIXED TERM TILL 31 DECEMBER 2025

Applications close 11:59pm on Thursday, 21 August 2025

The division operates on three levels to fulfil its responsibilities:

• strategic level, to support decision-making
• monitor and check our control, assurance and governance arrangements to ensure compliance with legislation and standard