Administration Officer at EACH

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Outlook, Client Management, Data Reporting, Empathy, Professionalism, Appointment Scheduling, Administrative Tasks, Confidentiality, Communication, Coordination, NDIS Systems, Intake Support, Child Services, Family Services, Stakeholder Engagement, Record Keeping

Industry

Individual and Family Services

Description

Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether better care - because when we come together, we create brighter futures for all. Job Description 0.8 FTE | 12‑month maximum term | Set roster (Mon–Fri) Hybrid work form home Based at 13-15 Moore Street Liverpool on the lands of the Dharawal people 12% super + salary packaging benefits up to $18,550 About the program Each’s Early Childhood Approach (ECA) – South West Sydney partners with families of children aged 0–9, helping them access supports, information, and community connections through a warm, family‑centred approach. Your role, your impact As an Administration Officer, you’ll be the welcoming first point of contact for families and referrers—keeping information accurate, appointments flowing, and our service responsive. Your care and coordination helps families feel heard and supported from day one. What you’ll do Respond to calls and emails from families, referrers, and stakeholders with empathy and professionalism. Schedule appointments and coordinate staff calendars using Microsoft Outlook. Create and maintain child and parent accounts in the client management system; ensure records are complete and current. Monitor and triage the intake email inbox; respond or redirect appropriately. Contact families to gather information and support the Intake Team with administrative tasks. Generate data reports from the NDIA business system and maintain confidentiality at all times. Who we’re looking for Confidence using Microsoft Outlook and other office applications. NDIS Worker Screening Check (or currently in progress). Working With Children Check (NSW) and National Police Check (or willingness to obtain). What will make you stand out Familiarity with NDIA systems and reporting, or experience supporting intake in a child and family service. What’s in it for you At Each you’ll be supported to be your best. We provide: Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety. Boost your take‑home pay – Not‑for‑Profit Salary Packaging (up to $15,900 tax‑free per year) plus an extra $2,650 tax‑free for meals and entertainment. Free, confidential support – Our Employee Assistance Program is available for you and your family. Make public holidays work for you – Substitute public holidays to align with your personal, cultural, or religious needs. Ready to take the next step? To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position. Applications Close: Sunday 14th December Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period—so don’t miss out and apply today! Additional Information Next Steps in the Hiring Process Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide. We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!

Responsibilities

As an Administration Officer, you will be the first point of contact for families and referrers, ensuring accurate information and smooth appointment scheduling. Your role involves maintaining client records and supporting the Intake Team with administrative tasks.