Administration Officer - Front Reception at MATER MEDICAL RESEARCH INSTITUTE LIMITED

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

37.35

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Administration, Patient Greeting, Phone Handling, Reception Management, Data Entry, Filing, Document Preparation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Prioritization, Confidentiality, Professionalism, Interpersonal Communication

Industry

Research Services

Description

About the role The Mater Health Administration Services team is thrilled to offer two exciting opportunities for Administration Officers to join our Front Reception areas. These roles are based at Mater’s South Brisbane Campus and are offered on a permanent part-time, 24 hours per week and a casual basis. Salary range: $32.02 - $37.35 per hour plus superannuation [https://www.ato.gov.au/tax-rates-and-codes/key-superannuation-rates-and-thresholds/super-guarantee] and access to not-for-profit salary packaging up to $15,900 [https://account.smartsalary.com.au/benefits-available?ercode=MML]  + access to many staff benefits!  [https://www.mater.org.au/group/careers/working-with-mater] What you’ll be doing Your role as a Front Receptionist with a focus on medical administration will involve, but is not limited to, the following responsibilities: * Greeting and Welcoming Patients: Be the first smiling face our patients see, setting the tone for an exceptional experience * Handling Inquiries: Answer and direct incoming phone calls, emails, and inquiries in a timely and courteous manner * Reception Area Management: Keep our reception area not just tidy, but a welcoming oasis for all patients and visitors * Maintaining Confidentiality: Manage and maintain accurate files, records, and discussions with the utmost discretion, adhering to all administrative and financial policies * Administrative Support: Dive into tasks like data entry, filing, and document prep, ensuring everything is in its right place * Departmental Collaboration: Liaise effortlessly with various departments, fostering smooth communication and workflow * Senior Management Support: Offer indispensable support to our senior management, making sure their administrative needs are met with excellence About you To be successful in this role, you will demonstrate: * Proven Experience: Relevant experience in a similar role * Organisational Skills: Strong ability to multitask and prioritize effectively * Attention to Detail: High accuracy and attention to detail in all tasks, ensuring that every detail is attended to with care * Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality * Professionalism: Consistently maintain a positive attitude and professional demeanour. Uphold the standards of the organization through reliable, ethical behaviour, and courteous interactions with colleagues, patients, and visitors * Flexibility: Availability for all shifts across a 5-day working week between 7:00 AM and 6:00 PM * Technical Proficiency: Demonstrate proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software. The ability to quickly learn and adapt to new technologies and systems is essential * Medical Administration Experience: Previous experience in a medical administration role is highly valued and will be considered an asset Why join us? Mater [https://www.mater.org.au/] is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare [https://www.mater.org.au/health/hospitals/mater-private-hospital-rockhampton], education [https://www.matereducation.qld.edu.au/], fundraising & philanthropy [https://www.materfoundation.org.au/] and research [https://www.materresearch.org.au/] — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. * Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits * Grow your career with access to industry-leading training and professional development through Mater Education * Wellbeing support through our Employee Assistance Program and on-site pastoral care teams * Access a range of health and wellbeing services with a corporate discount on private health insurance * Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) * Stay active with unlimited access to discounted gyms via the Fitness Passport program * Convenient, discounted on-site parking * Enjoy great food with reduced prices at our campus cafés and coffee spots * Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team Be part of something bigger. Make your move with Mater [https://www.mater.org.au/about-us/careers]. #GETBETTERWITHMATER Applications close Tuesday 2nd June 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage [https://www.mater.org.au/about-us/who-we-are/reconciliation]. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Responsibilities

The role involves greeting patients, managing the reception area, and handling inquiries via phone and email. Additionally, the officer provides administrative support through data entry, filing, and collaborating with various departments and senior management.