Administration Officer – Gwent Magistrates Court at HM Courts Tribunal Service
Newport, Wales, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

26 May, 25

Salary

30000.0

Posted On

26 Feb, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Customer Service Skills, Communication Skills

Industry

Other Industry

Description

GENERAL INFORMATION

Salary
£24,202
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Newport
Region
Wales
Closing Date
12-Mar-2025
Post Type
Permanent
Civil Service Grade
AO
Number of jobs available
1
Job ID
3402

DESCRIPTIONS & REQUIREMENTS

Job description

ABOUT US

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Gwent Magistrates is one of the larger courts and deals with the administration work from 2 satellite courts and has adopted a hybrid working approach, w you will work as part of a team.

YOUR SKILLS AND EXPERIENCE

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask, whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent organisational skills.

FURTHER DETAILS:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Part time hours will be considered minimum of 30 hours per week Monday-Friday
Base location - Newport Crown Court, Newport (South Wales) Crown Court, The Law Courts, Faulkner Road, Newport, NP20 4PR.
For a full job description, please see the supporting document in the advert below before applying.
Additional Information

JOB DESCRIPTION ATTACHMENT


  • Job Description Admin-Officer.docx (Job Description Attachment)

SELECT NEW FILE

Welsh translated job description/ Disgrifiad swydd iaith Gymraeg
Job Description Admin Officer Welsh language .doc

EXPERIENCE

We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability

Responsibilities

Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.

You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:

  • Preparing papers and files for court, tribunals, hearings and meetings
  • Creating and updating records on our in-house computer system and data input
  • Resulting courts accurately, interpreting accurately the information required on a court file.
  • Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
  • Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
  • Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
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