Administration Officer - headspace at EACH

Hobart, Tasmania, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

33.33

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Reception Management, Client Relationship Management, Microsoft Office, Data Entry, Appointment Scheduling, Interpersonal Communication, Confidentiality, Care Coordination, Time Management

Industry

Individual and Family Services

Description

Job Description Part-time (0.6 FTE), ongoing position Based at headspace Eastern Shore (Rosny Park), on the lands of the Palawa People $33.33 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550 Make your days meaningful Join a welcoming, purpose-driven team supporting young people to access mental health care and wellbeing support. At headspace Eastern Shore, you’ll be part of a multidisciplinary service helping young people (aged 12-25) feel safe, heard and supported as they navigate life’s challenges. Your role, your impact As the first point of contact for clients, families and visitors, you’ll help create a positive and inclusive experience from the moment someone connects with the service. You’ll play a central role in ensuring young people, families and community members feel supported, respected and at ease from their very first interaction. You’ll be both the welcoming face of the service and a key support behind the scenes – helping keep things running smoothly while supporting individuals to feel confident taking the next step in their care journey. Key responsibilities: Create a warm and inclusive first impression by welcoming clients, carers and visitors with care, respect and professionalism Manage reception operations including phone enquiries, appointment bookings and confirmations, and maintaining accurate, confidential client records Support access to care by coordinating bookings, referrals and clinician schedules, and liaising with GP clinics and external providers Keep the service running smoothly by preparing reception and client spaces, supporting meetings and events, and managing day-to-day administrative tasks Provide broader administrative support including data entry, and supporting multiple programs across the centre Work closely with clinicians and partners to ensure coordinated, seamless service delivery About you You bring empathy, strong organisation and a collaborative approach to your work. You’ll thrive in this role if you have: Experience in administration and/or reception roles, ideally within health or community services A compassionate, client-focused and non-judgemental approach, particularly when supporting young people aged 12–25 and their families/carers Strong communication and interpersonal skills, with the ability to build trust and understand client needs Proficiency in Microsoft Office (Word, Excel, Outlook) and confidence using data entry systems The ability to manage multiple tasks and priorities in a busy environment with attention to detail A strong commitment to confidentiality and respectful, person-centred practice What will make you stand out A qualification in Business Administration (Certificate level or above) - highly regarded Experience in youth mental health or community services Familiarity with healthcare systems, including referrals and care coordination Experience with Best Practice (desirable but not essential) Flexibility in work hours and a willingness to adapt to the needs of the service What’s in it for you? Each is the lead agency for headspace. At Each you'll be supported to be your best. We provide: Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learning. Support your wellbeing with access to Fitness Passport – discounted access to hundreds of gyms, pools and fitness facilities nationwide for you and your family Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress Free, confidential support – Our Employee Assistance Program is available for you and your family More leave when you need it – 5 weeks annual leave, personal/carer’s leave, family & domestic violence leave, and the option to purchase extra leave Additional Information Upon application, please upload your resume and a brief cover letter addressing your suitability for the role. To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ - ‘Careers’ - ‘Open Roles’ and search for this position. For more information or a confidential conversation, contact Helen Newton - Senior Administration Officer, at [email protected] Applications Close: Tuesday 7th July 2026 Applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today! Please Note: If you have previously applied for this position, there is no need to reapply as your application will already be considered. Our Commitment to Inclusion at Each At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people. Next Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities! Compensation: AUD 33.33 - AUD 33.33 - hourly

Responsibilities

Act as the first point of contact for clients and families, managing reception operations and appointment bookings. Provide administrative support to clinicians and coordinate care with external providers to ensure seamless service delivery.