Administration Officer - headspace at EACH

Wilburville, Tasmania, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

32.16

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client-Focused Approach, Interpersonal Skills, Confidentiality, Time Management, Multitasking, Attention to Detail, Administration Experience, Reception Experience, Microsoft Office Proficiency, Data Entry, Medicare Billing Understanding, Certificate IV in Business Administration, Driver's Licence, Flexibility in Work Hours

Industry

Individual and Family Services

Description

Company DescriptionEach is thrilled to announce the establishment of our new headspace centre in Tasmania on Hobart’s Eastern Shore! headspace is the National Youth Mental Health Foundation with Each being one of the lead agencies. Each year, headspace nationally assists thousands of young people, and their family and friends, access vital support through headspace services in over 145 communities across Australia, including online and phone counselling services, vocational services, and a presence in schools. Job DescriptionPart-time ongoing position, offering flexible work conditions – Commencing early January Based at Eastern Shore, Tasmania on the lands of the Palawa People $32.16 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550Be part of something meaningful – support young people and contribute to mental health care in your community!As the first point of contact for clients, families, and visitors, the Administration Officer – Reception plays a key role in creating a welcoming and professional environment. You will support the smooth operation of the centre through administrative and reception duties, ensuring a positive experience for all who engage with our service.Key Responsibilities:Greeting clients and visitors with warmth and professionalismManaging reception duties including phone enquiries, appointment bookings, confirmations, and preparation and maintenance of client files – ensuring confidentiality and privacy is upheldSupporting administrative tasks related to meetings and events (e.g., room bookings, catering)Assisting with the set-up of the reception area and all other client spacesManaging petty cash, data entry, and general office supportSupporting Medicare billing, mental health care plan tracking, and liaison with GP clinics and our Youth Health ClinicAssisting with bookings and referrals to external providers including Psychiatrists, Psychologists, Doctors and other Professionals as requiredProviding administrative support across the Centre supporting all programs working within the headspace Eastern Shore Centre About you We’re searching for someone who brings heart, courage, and curiosity to their work. You’ll thrive in this role if you have:A client-focused, non-judgmental approach with a strong sense of compassion, particularly towards young people aged between 12 – 25 and inclusive towards their family/carerStrong interpersonal skills and a commitment to confidentialityThe ability to work independently as well as collaboratively within a teamGreat time management and multitasking skills, with attention to detail What will make you stand out:Demonstrated experience in administration and/or reception, preferably in a healthcare or community settingProficiency in Microsoft Office (Word, Excel, Outlook) and comfort with data entry systemsUnderstanding of Medicare billing processes for allied health is desirableMinimum Certificate IV in Business Administration (or relevant experience)Current state-based driver’s licenceFlexibility in work hours and willingness to adapt to the needs of the service What’s in it for you? At Each you'll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety Balance your way – Flexible work arrangements to help you juggle work and life commitmentsBoost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainmentEmployee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers)Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learningEndless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progressMore leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leaveFree, confidential support – Our Employee Assistance Program is available for you and your familySupportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely careAdditional InformationReady to take the next step? Upon application, please upload your resume and a brief cover letter addressing your suitability for the role. To view a copy of the full Position Description, click here, or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position. For further information or a confidential discussion, please contact Helen Newton (Senior Administration Officer - Youth Mental Health) at [email protected]Applications Close: 1st December 2025Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today!Next Steps in the Hiring Process Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide. We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!

Responsibilities

The Administration Officer – Reception is the first point of contact for clients, families, and visitors, ensuring a welcoming environment. Responsibilities include managing reception duties, supporting administrative tasks, and assisting with client bookings and referrals.