Shifts- 7am- 3pm/ 3pm- 11pm/ 11pm- 7am
Are you a motivated and passionate Administration Officer looking to step into a rewarding career opportunity?
About us
Knox Private Hospital is one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne’s east and outer east.
We have a 24/7 Emergency Department, covering a full range of medical and surgical specialty areas, including highly complex surgeries. Backed by the latest technology and expertise, we offer 15 theatres, including a hybrid theatre, diagnostic cardiology, two cardiac cath labs and capabilities for cardiothoracic surgery, orthopaedics, neurosurgery, urology and more.
All supported by the expanded coronary care unit and intensive care unit. Our expert care team of surgeons, specialist doctors, dedicated nurses and other professionals will ensure that your experience is the best it can be.
Our Emergency Department Administration Officers provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.
Responsibilities
Greet all customers
Handle enquires with a friendly and professional manner
Manage a busy Emergency Department reception desk
Answer and redirect calls
Prepare admission paperwork
Perform Health Fund Checks as required
Ability to work in Fast paced environment
Manage the collection of Emergency Department deposits, Health fund Excess/ co-payments and out of pocket fees
Coordinate with staff from other departments
Maintain accurate and timely patient information data collection and processing of medical records
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