Employment Type: Temporary Part Time, 32 hours per week until June 2029
Location: Bolger Street, Campbelltown
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 per hour
Requisition ID: REQ600451
Application Close Date: 07/09/2025
Interview Date Range: 10/09/2025 – 17/09/2025
Contact Details: Gabriella Deres – 0422 008 764 | Gabriella.deres@health.nsw.gov.au

ABOUT THE OPPORTUNITY

Are you someone who thrives in a fast-paced, people-focused environment? Do you have a passion for delivering high-quality support that helps make a real difference in the community? We’re looking for a highly organised and motivated Administration Officer to join our Triple I Central Intake team – a key entry point into care across our Primary and Community Health services.
This is an exciting opportunity for someone who enjoys variety, values collaboration, and takes pride in providing timely and accurate administrative support that contributes directly to better health outcomes for patients.

HOW TO APPLY

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Provide high quality customer service via telephone to internal and external customers, patients and families seeking community health services or requiring help with directing patients and families to appropriate services across Primary and Community Health.
• Register, create an open encounter and discharge clients on the appropriate database using medical record number.
• Data entry for referral forms, client medical records and enquiries and correspondence relevant to coordinate access to services for the client.
• Demonstrated ability to adapt to changing priorities, process and work environments.
• Applicants must possess an Australian C-Class driver’s license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner’s licenses are not permitted.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position

TRANSFORMING YOUR EXPERIENCE

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

TO BE ELIGIBLE FOR PERMANENT APPOINTMENT TO A POSITION IN NSW HEALTH, YOU MUST HAVE AN AUSTRALIAN CITIZENSHIP OR PERMANENT AUSTRALIAN RESIDENCY.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ️ Aboriginal and/or Torres Strait Islander ️ background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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IN THIS ROLE, YOU WILL:

• Be part of a dedicated team supporting patient access to essential health services
• Work closely with the Triple I Nurse Unit Manager, Clinicians, Enrolled Nurses, and a wide network of internal and external stakeholders.
• Liaise with clients, carers, service providers, and referrers across diverse cultural and socioeconomic backgrounds
• Help coordinate care and support for clients and their networks across the community.
• Contribute to an inclusive, responsive, and patient-focused healthcare experience.

SPECIFIC DETAILS ON ROLE REQUIREMENTS:

• Multiple shift options across a 7-day rotating roster, inclusive of public holidays.
• Position is permanent full time with opportunities for ongoing learning and professional growth.
• A welcoming and collaborative team environment.