Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $34.46 - $35.54 per hour
Hours Per Week: 28
Requisition ID: REQ600203
Applications Close:11/09/2025
With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

ABOUT US

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.
We are seeking a dedicated and professional individual to deliver high-quality frontline customer service to patients and clients attending our Medical and Surgical Outpatient Departments. This role supports clinical teams by ensuring the smooth daily operation of clinics, managing waitlists and appointments, and maintaining strict confidentiality. The successful candidate will communicate regularly with department leaders to ensure efficient service delivery, uphold NSW Health policies and procedures, and contribute to the optimisation of funding models. Strong time management and prioritisation skills are essential, along with a commitment to representing the department with professionalism in both presentation and attitude.
Join us in making a meaningful impact on patient care—apply now to be part of a supportive and dynamic healthcare team.

• Demonstrated experience in a clinic setting including reception duties, phone enquiries, appointment scheduling and data entry.
• Demonstrated effective customer service skills
• Excellent oral and written communication skills.
• Demonstrated effective interpersonal skills.
• Demonstrated knowledge of Medicare eligibility and billing practices.
• Ability to work independently and within a multidisciplinary team.
• Demonstrated ability to learn new processes.
• Ability to be flexible and display initiative.
  Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.