Are you a motivated and passionate Ward Clerk or Administrator looking to step into a rewarding career opportunity? We are looking for an Administration Officer to fill a full-time role within our Day Oncology and Infusion Service.
Our administrators provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.

As an administrator your responsibilities will include:

• providing patient-centred customer service including:
• greet all customers
• handle enquires with a friendly and professional manner
• maintain accurate and timely patient information data collection, referrals, billing and processing of medical records,
• undertaking administration duties- including checking patients in/out, booking patient appointments and directing patient & stakeholder enquiries
• Use medical terminology and software systems
• liaison with other areas of the hospital,
• management of patient electronic records ensuring the privacy and confidentiality of patient information.

Essential Criteria:

• experience in an acute patient focused healthcare facility/hospital,
• highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
• advanced computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
• a track record of providing great service and customer experience,
• strong interpersonal communication and report writing skills,
• ability to work autonomously as well as in a team environment.

Employee Benefits: Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport!

• Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and immediate family members.
• OneHealthscope rewards program with national deals and discounts for travel, health insurance and banking offers.
• Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease and Airline/Club membership